Clear and well lit
Choose a photo with natural or even lighting so your pet's face, markings, and fur color are easy to see.
What Makes a Good Pet Photo?
The clearer your photos, the easier it is for us to understand your pet's features and create a more accurate keepsake. Use the examples below to see what usually works best.
Good photos
Strong reference photos are bright, close enough to show important details, and free from anything that hides your pet's features.
Close enough to show details
Your pet should fill a good part of the frame so important features like the eyes, ears, nose, and facial markings are clearly visible.
Important features are visible
Make sure the face, ears, and unique markings are not hidden by hands, blankets, clothing, strong shadows, or heavy cropping.
Photos to avoid
These issues can make it harder to understand your pet clearly, no matter which product you order.
Blurry or very dark photos
If the image is blurry or too dark, it becomes much harder to understand your pet's features accurately.
Pets too far away
If your pet appears very small in the frame, there may not be enough visible detail to create the clearest result.
Important features are covered
Avoid photos where the face, ears, or markings are hidden by arms, accessories, blankets, furniture, or filters.
Quick tips
- Phone photos are completely fine if they are clear and well lit
- Original, unfiltered images usually work better than edited photos
- If your pet's coat has changed over time, choose recent photos when possible
- For multiple pets, upload separate clear photos of each pet whenever possible
Not sure which photos to upload?
Your product page will show the correct upload requirement for that design. If it asks for one main photo, a clear face-focused photo is usually enough. If it asks for multiple angles, please upload the front and side views shown below, plus an extra back or detail photo if helpful.
Choose the Right Upload Standard
Different designs need different types of reference photos. Your product page will show the correct upload fields, and the guide below explains what each standard means.
For Face-Focused Designs
1 required photo + 1 optional extra photo
Best for designs that mainly use your pet's face or front view. One clear main photo is usually enough.
Main photo of your pet *
Use a clear, bright photo that shows your pet's face, expression, and markings.
Optional second photo
You can add another photo if it shows facial markings or expression more clearly.
For 3D Designs
2 required photos + 1 optional extra photo
3D designs need more than one angle so we can better understand your pet's shape, profile, and markings.
Front view photo *
Shows the face, eyes, ears, and front markings.
Side view photo *
Helps show the head shape, muzzle, ear position, and side profile.
Optional back or detail photo
Useful if your pet has important markings on the back or sides.
Photo upload questions
How do I know how many photos to upload?
Your product page will show the correct upload fields for that design. If you see one main photo field, one clear face-focused image is usually enough. If you see front and side fields, that design needs multiple angles.
When do I need a side view photo?
You will usually need a side view for 3D designs. It helps us understand your pet's profile, head shape, and details that may not be visible from the front.
Do I need to upload a back photo?
Not always. A back or detail photo is optional, but it can be very helpful if your pet has important markings on the back or sides that should be reflected in the final design.
Can I use phone photos or older photos?
Yes. Clear phone photos often work very well, and older photos can still be usable if your pet's features are visible. When possible, choose the clearest and most recent images you have.